Terms
House rules for the apartments, and how booking, deposit and cancellation work.
House rules
- Check-in and check-out
- Check-in after 17:00, check-out before 11:00. Keys wait inside the apartment, so a late arrival is fine.
- Quiet hours
- Quiet hours from 22:00 to 07:00. No parties.
- Guests
- Maximum 4 people per apartment, including children. Trollstua sleeps 2.
- Minimum stay
- Two nights.
- Breakfast
- Included in the room rate, served 08:30 to 10:30.
- Shaman campfire evenings
- Included on selected evenings for guests staying with us, with no charge and nothing to book. Your host tells you which evenings. The full-day Sámi shaman journey is a separate programme and is booked on its own.
- Pets
- Welcome, with a cleaning fee of 1 500 NOK per stay.
- Included
- Wi-Fi, parking, towels and bed linen are included.
- Non-smoking
- All apartments are non-smoking. The barbecue house and the terrace are shared.
- Accessibility
- Not wheelchair accessible.
- Payment
- 30 % by card when you book. The remaining 70 % is paid on arrival, in cash or by card; we never charge it in advance. Travel agencies and groups: please contact us at info@trollhavn.no.
- Cancellation
- If you cancel more than 4 months before arrival, we refund the 30 % deposit in full. If you cancel less than 4 months before arrival, the deposit is not refunded, and you do not owe the remaining 70 %.
Deposit and cancellation
A 30 % deposit, paid by card when you book, secures your dates. The remaining 70 % is paid on site at arrival, in cash or by card; we never charge it in advance. If you cancel more than 4 months before arrival, we refund the deposit in full. If you cancel less than 4 months before arrival, the deposit is not refunded, and you do not owe the remaining 70 %. Travel agencies and groups: please contact us at info@trollhavn.no.